What is a common cause of disputes between contractors and clients?

Miscommunication regarding project expectations is often a primary source of disputes between contractors and clients. When both parties do not have a clear and mutual understanding of the project scope, timelines, quality requirements, and other critical details, misunderstandings can arise. These miscommunications can lead to differing assumptions about what is to be delivered, resulting in disappointment and conflict.

Issues such as quality of materials, failure to meet deadlines, and differences in design plans can also contribute to disputes, but they often stem from a lack of clear communication. For instance, if expectations for materials are not explicitly discussed, a contractor might choose materials that do not align with the client's vision, leading to dissatisfaction. Similarly, if project timelines are not clearly articulated, delays can occur, fostering frustration on both sides. However, without strong communication in place from the beginning, these situations are more likely to escalate into significant disputes. Therefore, establishing clear, ongoing communication about expectations is crucial to minimizing conflicts.